/* Paleta CitaYa: navy #031A38 · azul #008FF0 · azul claro #08AEEF · rojo #FF2454 (solo acento) · fondo #F7FAFD */
:root{--bg:#F7FAFD;--card:#fff;--text:#031A38;--muted:#5B6E88;--line:#E3EBF4;--brand:#031A38;--brand2:#08AEEF;--azul:#008FF0;--link:#0067B8;--suave:#E6F4FD;--ok:#15803d;--warn:#b45309;--bad:#FF2454;--wa:#031A38;--wabg:#EEF3F9;--bubble:#D7EEFC;--admin:#031A38}
*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,"SF Pro Text","Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--text);line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--link)}
header{background:#fff;color:var(--text);padding:12px 20px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;border-bottom:1px solid var(--line)}
header.admin{background:var(--brand);color:#fff;border-bottom:0}
header h1{margin:0;font-size:20px;font-weight:700;letter-spacing:-.01em}.hlogo{height:48px;width:100px;max-width:240px;object-fit:contain;display:block;box-sizing:content-box}img.hlogo{width:auto}.hlogo-empty{width:100px;border:1.5px dashed var(--line);background:transparent;color:var(--muted);font-size:12px;line-height:1.2;cursor:pointer;font-family:inherit;border-radius:10px}.avlogo{height:36px;max-width:110px;object-fit:contain;border-radius:6px}header small{color:var(--muted);display:block}header.admin small{color:#9CC9E8}
nav{display:flex;gap:2px;flex-wrap:wrap}nav button{background:transparent;border:0;color:var(--muted);padding:8px 12px;border-radius:10px;cursor:pointer;font-size:14px;font-family:inherit}
nav button:hover{background:var(--suave);color:var(--text)}
nav button.on{background:var(--suave);color:var(--text);font-weight:600}
header.admin nav button{color:#C9E6F5}header.admin nav button:hover{background:rgba(255,255,255,.1);color:#fff}header.admin nav button.on{background:#fff;color:var(--brand)}
main{max-width:1150px;margin:0 auto;padding:24px 16px}
.view{display:none}.view.on{display:block}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px;margin-bottom:18px}
.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:20px;margin-bottom:16px}
.kpi .l{color:var(--muted);font-size:13px}.kpi .v{font-size:26px;font-weight:700;margin-top:4px;letter-spacing:-.01em}.kpi .s{color:var(--muted);font-size:12px;margin-top:2px}
.two{display:grid;grid-template-columns:1.4fr 1fr;gap:18px}@media(max-width:860px){.two{grid-template-columns:1fr}}
h2{font-size:18px;margin:0 0 12px;letter-spacing:-.01em}
.tbl{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:14px}th,td{text-align:left;padding:11px 6px;border-bottom:1px solid var(--line);vertical-align:top}th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.03em}
td.n,th.n{text-align:right;white-space:nowrap}
.pill{display:inline-block;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}
.p-confirmada{background:#dcfce7;color:var(--ok)}.p-pendiente{background:#fef3c7;color:var(--warn)}.p-cancelada{background:#ffe4ea;color:#B3123A}.p-recordatorio{background:var(--suave);color:var(--link)}
.btn{background:var(--brand);color:#fff;border:0;padding:10px 16px;border-radius:12px;cursor:pointer;font-size:14px;font-weight:600;font-family:inherit;text-decoration:none;display:inline-block}.btn:hover{background:#0A2A52}.btn.sec{background:var(--suave);color:var(--text)}.btn.sec:hover{background:#D5ECFB}.link{background:none;border:0;padding:4px 8px;color:var(--link);font:inherit;font-size:14px;cursor:pointer;border-radius:8px}.link:hover{background:var(--suave)}.btn.sm{padding:5px 11px;font-size:12px;border-radius:9px}.btn.g{background:var(--brand)}
label{display:block;font-size:13px;color:var(--muted);margin:10px 0 4px}input,select,textarea{font-family:inherit;width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:12px;font-size:15px;background:#fff;color:var(--text)}
input:focus,select:focus,textarea:focus{outline:2px solid var(--azul);outline-offset:-1px;border-color:var(--azul)}
.row{display:flex;gap:10px}.row>*{flex:1}
.days{display:flex;gap:6px;margin-bottom:12px;flex-wrap:wrap}.days button{border:1px solid var(--line);background:#fff;color:var(--text);padding:7px 12px;border-radius:10px;cursor:pointer;font-family:inherit}.days button.on{background:var(--brand);color:#fff;border-color:var(--brand)}
.hint{font-size:13px;color:var(--muted);line-height:1.5}
.bar{height:8px;background:var(--line);border-radius:99px;overflow:hidden;margin:8px 0}.bar>div{height:100%;background:var(--azul)}.bar.hot>div{background:var(--bad)}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--brand);color:#fff;padding:11px 18px;border-radius:12px;font-size:14px;opacity:0;transition:.3s;pointer-events:none;z-index:9;max-width:90vw}.toast.on{opacity:.95}
.tour{background:var(--suave);border:1px solid #CBE7FA;border-radius:14px;padding:14px 16px;margin-bottom:16px;font-size:14px;line-height:1.5}
.login{max-width:380px;margin:48px auto}
.login .brandlogo{display:block;height:44px;width:auto;margin:0 0 16px}
.badge{display:inline-block;font-size:11px;padding:2px 9px;border-radius:99px;background:#fef3c7;color:#92400e;font-weight:600}.badge.real{background:#dcfce7;color:var(--ok)}
/* chat */
.phone{width:380px;max-width:100%;margin:0 auto;border:10px solid var(--brand);border-radius:36px;overflow:hidden;background:var(--wabg);display:flex;flex-direction:column;height:min(680px,calc(100vh - 40px))}
@media(max-width:480px){.phone{border:0;border-radius:0;height:100vh;width:100%}body.chatpage main{padding:0}}
.wahead{background:var(--wa);color:#fff;padding:12px 14px;display:flex;align-items:center;gap:10px}.wahead .av{width:38px;height:38px;border-radius:50%;background:var(--brand2);display:flex;align-items:center;justify-content:center;font-weight:700}
.wahead b{display:block;font-size:15px}.wahead span{font-size:12px;opacity:.85}
.chat{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px}
.msg{max-width:84%;padding:8px 12px;border-radius:16px;font-size:14px;line-height:1.4;white-space:pre-wrap;word-wrap:break-word}
.msg.in{background:#fff;align-self:flex-start;border-bottom-left-radius:5px}.msg.out{background:var(--bubble);align-self:flex-end;border-bottom-right-radius:5px}
.msg .t{display:block;text-align:right;font-size:10px;color:#7A8CA5;margin-top:2px}
.quick{display:flex;gap:6px;flex-wrap:wrap;padding:8px 10px;background:#fff}.quick button{border:1px solid var(--line);background:var(--bg);color:var(--text);border-radius:999px;padding:6px 12px;font-size:12px;cursor:pointer;font-family:inherit}.quick button:hover{background:var(--suave)}
.compose{display:flex;gap:8px;padding:10px;background:#fff}.compose input{border-radius:22px}.compose button{border-radius:50%;width:42px;height:42px;flex:none;border:0;background:var(--azul);color:#fff;cursor:pointer;font-size:16px}
.meter{font-size:11px;color:var(--muted);background:#fff8;padding:3px 10px;text-align:center}
.convlist div{padding:12px;border-bottom:1px solid var(--line);cursor:pointer}.convlist div:hover,.convlist div.on{background:var(--suave)}
.msg.cal{border-left:3px solid var(--azul)}.msg.cal .calq{display:block;font-size:12px;color:var(--muted);margin-top:4px}.msg.cal .calb{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}.msg.cal .calb a{border:1px solid var(--azul);color:var(--link);border-radius:999px;padding:4px 11px;font-size:12px;text-decoration:none;white-space:normal}
.demobar{background:#fff;text-align:center;padding:9px;border-top:1px solid var(--line);font-size:13px}.demobar a{color:var(--link);text-decoration:none}